If you ever get a request for a website that should not be blocked. Please confirm if it can be unblocked first. As the site can still be malicious even if the website looks safe.

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Once you get the go ahead go to Cisco webpage to unlock the web page.

https://dashboard.umbrella.com/

Once logged in go to destination sites under polices and policy components and click on IM Group Allow List

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Enter the website address under the destinations on this list will be ALLOWED.

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Once you have entered the web address navigate to All Policies under Management. Then click on IM Group Policy.

 

Then click on Save.